Shipping

At PADUA, we are committed to delivering your order as quickly and smoothly as possible.

Order Processing

Orders are typically processed within 1–3 business days.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.

Please note that processing times may vary during high-demand periods, holidays, or promotional events.

Shipping Destinations

PADUA ships internationally to selected countries, including Australia, Europe, North America, and Brazil.

Shipping availability may vary depending on the product and destination.

Estimated Delivery Times

Estimated delivery times are based on the shipping destination and product warehouse location.

Australia: 8–16 business days
Europe: 8–16 business days (depending on country)
Brazil: 16–29 business days
United States: 2–10 business days depending on product location

Please note that these are estimated delivery windows and are not guaranteed.

Shipping Rates

Shipping rates are calculated at checkout based on the total order weight and destination.

Rates may vary depending on the size, weight, and shipping location of your order.

Customs, Duties & Import Taxes

International orders may be subject to customs duties, import taxes, or local fees imposed by the destination country.

These charges are determined by local customs authorities and are the responsibility of the customer.

PADUA is not responsible for delays caused by customs clearance procedures.

Please note that orders with imported goods valued above applicable country thresholds may incur additional taxes or duties.

Shipping Delays

While we work closely with our fulfillment partners and carriers to ensure timely delivery, unexpected delays may occasionally occur due to:

Customs processing
Carrier disruptions
Severe weather conditions
Public holidays
High shipping demand periods

We appreciate your patience and understanding.

Tracking Your Order

Once your order ships, tracking details will be sent via email.

Please allow up to 48 hours for tracking updates to appear.

Incorrect Address Information

Please ensure all shipping information is accurate before placing your order.

PADUA is not responsible for delays, losses, or additional shipping fees resulting from incorrect or incomplete shipping addresses provided by the customer.

If you need to update your address, please contact us as soon as possible after placing your order.